Help Desk - Security and technology

Will my data be transferred and stored securely?

The secure online diary monkkee uses state-of-the-art security standards to safely transfer and store your data. For example, your data is only transmitted in encrypted form and is stored on secure se...

My browser crashed while I was writing an entry. Is the entry lost now?

monkkee’s auto-save function ensures that your entry is automatically saved while you are editing it. If you leave the page or the connection between your device and monkkee.com is lost for some reaso...

Can my entries be read by others?

No. monkkee can only be used in private and only you can read your entries. As a matter of principle, the application does not offer any features that allow publishing or sharing of entries. This ensu...

Why is there no ‘Forgot password’ function?

monkkee uses client-side encryption. This means that encryption occurs before the data leaves the computer of the user. So no unauthorized users, not even monkkee employees, can access your data or yo...

I forgot to log out of my account. Can others who use the computer after me read my entries?

No. The application will automatically log you out if you remain inactive for more than 10 minutes. You can adjust the period of time after which the automatic logout should take place under ‘Settings...

Does monkkee also run on my smartphone or tablet PC?

Yes, all common mobile browsers are supported so that monkkee’s complete range of functions can also be used on smartphones and tablets. There are, however, no plans to develop a dedicated mobile app ...

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